Background & Philosophy

Diamond Group was established as a professional corporation in 1978. Since

then, our firm has become a recognized leader in the community of local trading

and industrial firms.

We have built our success on partnerships with our customers. Our size is a

distinct advantage; we are small enough to offer personalized attention to our

customers, but large enough to meet a wide range of customer needs.

Diamond Group strives to maintain our customer-focused philosophy,

welcoming change while making decisions based on a clear understanding of

quality and value.

• We provide multiple avenues to doing business in a secure environment guided

by prudent rules and regulations.

• We constantly review our procedures, priorities, rules, regulations and policies

in order to ensure that we are providing effective and efficient services to our

customers and Diamond Group staff.

• We recognize and accept that change is ongoing, and that rather than posing

obstacles it provides us with the opportunity to improve our responsiveness to

customer needs.

• We continually enhance our business processes to support a user-friendly and

convenient environment that improves customer and employee satisfaction.

• We demonstrate accountability to our customers by taking responsibility for our

actions. We also encourage our customers to take responsibility for managing

their retirement and health benefits.

• We promote open communication at every level of our business.